Privacy Policy for AfrooNET

Effective Date: February 17, 2025

AfrooNET (“we,” “us,” or “our”) operates the website https://ai.afroonet.co.zw/ (“Site”) to provide an AI-powered educational platform designed to support the Zimbabwean curriculum. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or use our services. By accessing or using our Site, you agree to the practices described below.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

a. Personal Information

  • Registration Details: Such as your name, email address, phone number, and mailing address when you sign up for an account.
  • Payment Information: Credit card details or other payment data (processed securely through our third-party payment gateways like Stripe, Ecocash, or OneMoney).
  • Profile Data: Information you provide for creating a tutor profile or managing your educational modules.

b. Usage Information

  • Log Data: Information automatically recorded when you visit the Site (e.g., IP address, browser type, device information, and pages visited).
  • Cookies and Tracking Technologies: We use cookies to personalize your experience and analyze site traffic (see Section 4).

c. Communications

  • Inquiries and Support: Information you provide when contacting our Help Center or submitting support tickets.

2. How We Use Your Information

Your information is used for the following purposes:

  • Service Delivery: To create and manage your account, process transactions, and deliver our educational and AI tutoring services.
  • Improvement of Services: To analyze usage, monitor performance, and enhance the Site’s features (including our Advanced Dashboard and support tools).
  • Communication: To send you service updates, notifications, and marketing communications (only if you have opted in).
  • Security and Fraud Prevention: To protect our users, detect fraud, and ensure the safety and integrity of our platform.
  • Customization: To tailor educational content and lesson plans that align with the Zimbabwean curriculum and support personalized learning.

3. Disclosure of Your Information

We do not sell your personal information. We may disclose your data in the following circumstances:

  • Service Providers: To trusted third-party vendors who perform services on our behalf (e.g., payment processors, analytics providers, and hosting services). These providers are contractually obligated to protect your information.
  • Legal Requirements: If required by law or to respond to lawful requests by public authorities, including to protect our rights or comply with legal obligations.
  • Business Transfers: In connection with any merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. In such cases, the recipient will be required to honor this Privacy Policy.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance User Experience: Remember your preferences and improve the functionality of our Site.
  • Analytics: Collect data about Site usage and performance.
  • Advertising: Deliver personalized content and ads (only when you have given consent).

Most browsers allow you to refuse cookies; however, this may affect the usability of our Site.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Secure transmission (e.g., HTTPS) and storage of data.
  • Access Controls: Limiting access to personal information to employees and service providers who need to know for legitimate business purposes.

While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on applicable Zimbabwean law and other relevant regulations, you may have the following rights:

  • Access and Correction: Request access to, and correction of, your personal information.
  • Deletion: Request that we delete your personal data when it is no longer necessary.
  • Withdrawal of Consent: Withdraw your consent to our data processing practices at any time (this will not affect processing conducted prior to withdrawal).
  • Objection and Restriction: Object to or request restrictions on our processing of your data.
  • Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the details in Section 9.

8. International Data Transfers

Although our primary operations are based in Zimbabwe, your information may be transferred to and processed in other countries where our service providers operate. We take appropriate steps to ensure that your data remains protected in accordance with this Privacy Policy and applicable law.

9. Children’s Privacy

Our services are designed primarily for secondary education. We do not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Policy periodically to stay informed about our data protection practices.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

AfrooNET Privacy Team
Email: support@afroonet.co.zw
Address: [Insert Physical Address, if applicable]

This Privacy Policy is based on information available on the AfrooNET homepage and has been designed to address the specific needs of an AI-powered educational platform for the Zimbabwean curriculum.
ξˆ€citeξˆ‚0† 

By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information in accordance with its terms.